LEKI USA CUSTOMER SERVICE
Shipping Policy
Free Ground on $150+
Use promo code SHIPFREE at checkout
UPS Ground Transit
3–6 business days nationwide
AK & HI Delivery
Free shipping on orders over $199 (FREE)
Domestic Ground Shipping Rates
LEKI USA offers Free UPS Ground Shipping on contiguous US orders over $150 using promo code
SHIPFREE. Orders under $150 ship at a standard flat rate of $12.50. Orders shipping to Alaska and Hawaii qualify for free shipping over $199 with promo code FREE.Order Processing & Lead Time
Orders placed before 1:00 PM EST Monday through Friday ship from our Buffalo, NY logistics facility within 1–2 business days. During peak ski and hiking seasons, please allow up to 3 business days for order dispatch.
Expedited Shipping Services
When you need your trekking poles or ski gear urgently, UPS 2nd Day Air and Next Day Air services are available at calculated checkout rates. Expedited orders placed after 1:00 PM EST will ship the next business day.
Need Personal Assistance?
Our official LEKI USA Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-800-255-9982 (Mon-Fri 8:30AM-5PM EST)